Choice Home Warranty Review:Your most assured home warranty (2021)
About Choice Home Warranty
Choice Home Warranty provides a comprehensive protection plan to prevent unexpected costs incurred by repairing or replacing major systems and equipment. The company offers two plans, covering household items regardless of age. Customers can make claims through the online account center or over the phone 24/7. The Choice Home Warranty program applies to all states except California and Washington.
Select home warranty overview
Choice Home Warranty provides a home warranty plan covering a range of basic household appliances and systems. Unlike homeowners’ insurance, homeowners’ insurance can cover items damaged by theft, fire, and natural disasters, while homeowners’ insurance covers items that malfunction or damage at some point in their life due to normal wear and tear.
For homeowners who have more complex (and expensive) appliances and household systems (such as plumbing and air conditioning), it is a good idea to purchase a home warranty plan to avoid accidents or even life changes due to necessary repairs or replacements in the future the cost of.
Choice Home Warranty is a very affordable option, offering basic and comprehensive plans covering all basic household appliances and systems. The Basic plan covers a few appliances and items, while the Total plan provides more protection at a higher price.
Choice customers can also choose to add covered services for items not included in their plan. Although customers cannot fully customize each plan, having these additional options can provide a small amount of customization for those who need additional protection for items such as swimming pools and a second refrigerator.
If you find yourself in an emergency, such as an air conditioning system malfunctioning during a devastating heat wave, the Choice technician may speed up the process. In addition, a customer service representative can help you 24 hours a day, 7 days a week.
Available plans
Choice Home Warranty offers two plans: Total and Basic. The company’s basic plan provides insurance for basic household items and systems, such as heating systems and dishwashers.
Choice Home Warranty covers all major home systems and appliances. In addition to the items covered in the Basic and Total plans, other items are available to add to your coverage plan. Coverage usually begins 30 days after enrollment, and policies typically last one year.
- Basic Plan
The Basic Plan covers 14 common home appliances and systems:
- Heating system
- Electrical system
- Plumbing system
- Plumbing stoppage
- Water heater
- Whirlpool bathtub
- Oven, range and stove
- Cooktop
- Dishwasher
- Built-in microwave
- Garbage disposal
- Ductwork
- Garage door opener
- Ceiling and exhaust fans
- Total Plan
The Total Plan covers 18 of the biggest home systems and appliances, including your air conditioning system, refrigerator, and clothes washer and dryer, which are not part of Basic Plan coverage. Covered items include the following:
- Air conditioning system
- Refrigerator
- Clothes washer
- Clothes dryer
- Heating system
- Electrical system
- Plumbing system
- Plumbing stoppage
- Water heater
- Whirlpool bathtub
- Oven, range and stove
- Cooktop
- Dishwasher
- Built-in microwave
- Garbage disposal
- Ductwork
- Garage door opener
- Ceiling and exhaust fans
- Optional coverage
After choosing the Basic or Total plan, customers can choose to add any or all of the following optional coverages:
- Pool and spa
- Well pump
- Sump pump
- Central vacuum
- Limited roof leak
- Septic system
- Second refrigerator
- Septic tank pumping
- Standalone freezer
Choose home warranty costs
The price of Choice Home Warranty ranges from US$30 to US$55 per month. “Furthermore, in the preferred part of BG, under planning and pricing, the first sentence is to change $50 to $55.
Most of the Choice Home Warranty plans charge a flat trade service telephone fee of $85 per claim. You pay this fee to the service provider of the door-to-door service. If the cost of repair or replacement exceeds the coverage, the customer is responsible for paying the difference.
Are there any benefits of Choice Home Warranty?
When looking for a product to eliminate home repair concerns and potentially high costs, you need reliability in terms of customer service, claims technical services, and emergency service availability.
In the field of customer service, Choice Home Warranty shines. When it comes to measuring the professionalism and communication of contractors, Choice’s performance is twice or nearly twice that of its competitors. Therefore, in terms of contractor professionalism, they are 6 points higher than the industry average. This means that 14% of respondents indicated their professionalism, compared to 8% in the industry. Their score for good communication is 14%, compared to the industry average of 7%.
Choose how to compare where rubber is on the road-in terms of getting claims and repairs? Did they complete it on time? Their repair time is 2 working days, which is good, but the industry average is 1 day. Weekend repairs are not much better, the industry’s longest is 4 days. The industry average is 2.74 days.
When system or equipment failures need to be dealt with immediately, Choice will provide emergency services. They have 24/7 emergency contact information to start your claim as soon as there is a problem.
Overall, if you decide that you need a home warranty, we think the company is worth considering. Compared with some other companies, Choice Home Warranty’s planned start-up costs are relatively low. It also occasionally offers special offers, such as free insurance for the first month. Most verified complaints seem to be related to claim disputes, which is common in most warranty companies.
- Q&A
What are Choice Home Warranty’s coverage limits?
- Generally, Choice Home Warranty won’t pay out more than $3,000 per contract item. The company will pay up to $500 to provide access to covered items through walls, ceilings or floors and return the opening to “rough finish” condition.
- How do I file a claim with Choice Home Warranty?
Customers follow these steps to request a service from Choice Home Warranty:
- Call or log in to the online account center to request service as soon as you notice a problem. You can make a claim online or call 24/7.
- Choice Home Warranty will then contact one of its authorized contractors to set up service. It will let you know the contractor’s name and phone number and the appointment time — usually within 48 hours.
- The contractor arrives for the appointment and repairs or replaces the system or appliance. You pay the service call fee of $85.
- Does Choice Home Warranty require a home inspection?
- No, a home inspection is not required to get coverage from Choice Home Warranty.
- What can I do if my claim is denied?
- If your claim is denied for any reason, you can ask for Choice Home Warranty to review its decision. The company may ask for maintenance records as part of this review. Choice Home Warranty may deny a claim if the problem is determined to be a preexisting condition or the result of misuse, abuse, neglect or failure to maintain the appliance or system according to the manufacturer’s directions.
- Can I cancel a Choice Home Warranty plan?
- Yes, you can cancel your Choice Home Warranty service within the first 30 days of your initial order for a full refund. If you cancel after 30 days, you will receive a prorated refund; an administrative fee of up to $50 is assessed.
- Where is Choice Home Warranty available?
- Choice Home Warranty is available in all states except for California and Washington.